Shelter Manager Position- Contract

  • Job Location: 

    Chicago, IL

  • Category: 


A homeless shelter in Chicago, IL is looking for a full time Shelter Manager. 

Job description:

  • Coordinate with City of Chicago Department of Family and Support Services (DFSS) staff and other City of Chicago officials/departments
  • Manage the operation of the shelter and all related activities
  • Ensure a safe and secure environment
  • Plan and provide training and supervision of staff through meetings and individual sessions, or as needed based upon performance
  • Monitor and maintain high standards of physical safety in the shelter unit as evidenced by weekly inspection reports, accident reports, investigation reports, and compliance with all safety regulations
  • Ensure completion/submission of all required reports as scheduled
  • Routinely review all required reports, logs, mails, etc. as needed, maintaining an organized filing system
  • Identify systems and operations problem areas and make recommendations for improved performance
  • Oversee the inventory of assigned equipment
  • Perform other duties as requested
  • First aid and CPR/AED certified a plus


Staff supervision


  • Notify DFSS staff and City of Chicago officials of adjustments to staff scheduling to accommodate illness, etc.
  • Supervise program supervisors to ensure that they are meeting goals and performing their duties, and discuss with Shelter Manager
  • With the approval of DFSS and City of Chicago officials, remove staff from duty for cause
  • Ensure that all necessary information is communicated to shelter staff as policy and procedures change


Physical requirements:

  • Ability to stand/sit/walk for extended periods of time


Minimum Requirements:

  • Bachelor’s degree in Human Services or related field
  • 3-5 years direct service experience in an emergency shelter or homeless services management


  • Strong skills in the application of supervisory techniques; ability to proof own work and the work of others
  • Direct Shelter Management (Required)

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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